Job description and main functions:
- Support in the administration and maintenance of the WEB and CRM platorms used by all business areas, as well as the participation in the development and implementation of the different projects carried out with the business teams. Additionally, training internal users on the use of the main tools, atending and managing requests for changes and content creation.
- CRM database management and creation of analysis and reports for publication in PowerBI.
- Support in the administration and management of other AltamarCAM tools: web pages, intranet and email marketing tools for investor communications (operational and commercial campaigns and newsleters).
- Continuous review, improvement of procedures and new developments of business / communication processes to be included in the different tools.
- Ensure the design, implementation and maintenance of user manuals and procedures.
- In conclusion, be part of the Technology and Information department of the firm and the implementation and use of the main tools to support the business areas, for the digizaon and efficiency of the main business processes.
Candidate profile:
- Bachelor’s degree in Business Administration and Systems, Technology or related career.
- Indispensable knowledge in databases, basic programming, HTML and PowerBI.
- Desirable knowledge of SQL code, AI and CRM tools (SugarCRM, Salesforce).
- Experience of up to 2 years in similar functions, desirable in digital communication.
- Office suite, outlook.
- Planning and organizational skills.